Laird Technologies provides various service and support options including help desks, service locations and seminars to meet our customer’s needs.
Our various North American Helpdesks provide access to skilled technicians who provide real time technical support.
Our Service locations are strategically located to meet our customer’s needs.
We offer training courses, enabling our customers to carry out system maintenance and service themselves. Upon completion of the seminar, the attendee will be awarded a certificate, authorizing them to perform the respective work.
Training courses can be performed as requested by customers and are also available at the customer's location.
Contact Us for seminars.
Service Excalibur 13.11.2012
1-Day Training at the Cattron-Theimeg Training Center in Mönchengladbach, Germany
Service LRC-M1 14.11.2012
Service TH-EC/LO 27.11.2012 - 28.11.2012
Maintenance, Repair and Annual Inspection under VDV2012.5-Day Training at the Cattron-Theimeg Training Center in Mönchengladbach, Germany
HandlingMake a call to us and send your written order and item(s) for repair marked "Express Service". The shipment should be clearly marked with address and either "S" for Same Day or "N" for Next Day. With this remark you accept the terms for express service.
Same DayEquipment will be repaired on day of arrival and returned to customer the same day after 14.30pm with Express Parcel or they may be brought and be repaired on the spot.Conditions: Shop Repair works in Mönchengladbach Information by phone. Equipment accepted until 10.00am at CTE. Repair on site Information by phone until 08.00am.Express services only can be offered for field services within 150 km.
Next DayEquipment will be repaired upon arrival and returned to customer next day by Express parcel or it can be collected by customer.Conditions: Shop Repair is located in Mönchengladbach, Information is available by phone until 10.am. Equipment accepted until 10.00am at CTE.Repair on siteInformation by phone until 10.00am.Express services only can be offered for field services within 300 km.Express Services cannot be guaranteed. We will inform you immediately should delays be expected.
Related to the sales of batteries or accumulators we as a manufacturer are obligated to inform our customers about the regulation of taking-back and disposal of used batteries and accumulators.
A crossed out dustbin means that batteries must under no circumstances be disposed of with domestic waste!
Please do not dispose of old batteries and accumulators with your domestic waste but hand them in free-of-charge at a suitable collection point. After usage you can either turn in old batteries or accumulators with us at the below mentioned address or you send them sufficiently stamped by post.
Batteries which contain pollutants are marked with the symbol of a crossed out dustbin. Beneath the symbol you can see the chemical label of the respective pollutant:
Explanation of Symbols and labels:
Cattron-Theimeg Europe GmbHKrefelder Straße 423-42541066 MönchengladbachGERMANY
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